Our Mission

Hostyoo was founded in 2009 with a simple goal in mind: to offer our customers the right size hosting plan for their individual needs at a competitive price, while also providing outstanding reliability and support. We have set out to remove all the hassle associated with web hosting! Let us handle the technical side of things, while you do the things you enjoy: blogging, selling, or growing your business. Our incredible support staff is here to help you 24 hours a day, 7 days a week in case you encounter any problems. Our servers are top of the line machines, spread strategically around the United States to provide you with the fastest loading speeds and 99.9% uptime guaranteed.

Hostyoo is a small, Washington-based company that is highly focused on giving back to the community. Unlike the big box hosting companies, we treat our customers the way we like to be treated. In our eyes every customer matters, from the smallest website, to the largest corporation. Come join the fastest growing web hosting family and see the difference. If you're not satisfied during your first month of service, we offer a complete money back guarantee. 

Core Values

Hostyoo is not the biggest hosting company, and we like it that way.  The big box hosting companies look at account numbers and domain names, at Hostyoo we focus on the people behind those accounts.
Our Core values are simple:

Focus on the people! - Hostyoo is unique, and we work hard to stay that way. We continuously strive to remain honest with our customers and hire the most helpful and knowledgeable people we can. Our employees genuinely care about you, the customer. YOU are the main reason we continue to grow, so we promise to always keep your best interests in mind.

Mind-blowing Customer Service - Hostyoo relies on our customer support staff to set itself apart from the other hosting companies. It’s as simple as that. Our goal is to consistently show the customer that they are our number 1 priority with our personable and reliable customer service. When you come to us with a request or a problem, we want you to feel at ease knowing your issue will be resolved quickly and completely.

Price and Quality - Through system automation and by hiring incredible employees, we have kept our operations streamlined in order to keep our prices low. Just because we don’t over-price our services doesn’t mean we compromise on quality in any way, shape, or form. This constant balancing act is not easy, but we understand that providing the highest quality services to our customers is key to long-term success in our highly competitive industry. At Hostyoo, you will never hear the words “It’s good enough” because in our commitment to quality, there is no such thing as good enough. We will continue to improve our methods, services, and products to keep you, the customer happy.

Keep it simple Our servers are top of the line. We know it, our employees know it, and if you’re in to that kind of thing, you probably know it too. We know that most people don’t know too much about servers and that’s okay! We are here to do the tough work for you, because that’s what we LOVE to do! As you scroll around our site we have removed the tech language from almost everything. We want to make hosting make sense, not throw a bunch of gibberish at you so you feel confused about what you’re really getting.

99.9% Uptime Guarantee

While we rarely have server issues that result in downtime, we admit that sometimes, things do happen. When they do, we believe you shouldn't have to pay. This is exactly why we drafted our 99.9% Uptime Guarantee. Too many hosts out there offer "uptime guarantees" but they leave out what happens if they don't meet their posted uptime figure. We've decided to put our money where our mouth is by offering you a pro-rated credit for any downtime outside of our guaranteed window.

So what's the catch? This guarantee applies only to unscheduled outages. When notice is sent at least two hours prior to service interruption, the outage does not qualify for our money back guarantee.

Why do Scheduled Outages not count? To keep our servers running at top speed, we occasionally have to maintain them. Regular maintenance on our equipment minimizes unplanned outages, helping to keep you in the loop about when exactly your sites will be down, and making sure that the planned outages occur during the least inconvenient times for web businesses. In turn, this keeps you and your customers happy.

Service credits for monthly rates are calculated as follows:
100% - 99.9% monthly uptime : No credit
99.9% - 99.5% monthly uptime : 5% credit
99.5% - 99% monthly uptime : 10% credit
99% - 98% monthly uptime : 15% credit
98% - 95% monthly uptime : 25% credit
Less than 95% monthly uptime : 100% credit


Here's an independent monitoring company watching our uptime 24 hours a day, 7 days a week. We are 100% transparent about our uptime!

Uptime Report for Hostyoo: Last 30 days

Green Hosting

A datacenter requires a LOT of energy to run. That's a plain and very simple fact. Servers require energy to run, which in turn creates heat. HUGE air conditioning units are then required to regulate the temperature so the servers don't overheat. It's a continuous operation, that takes a huge toll on the power grid.

At Hostyoo, we are doing our part to offset our energy usage. Since generating wind energy on site isn't feasible, we're offsetting all of our electricity use with wind-generated Renewable Energy Certificates (RECs). We purchase enough RECs to overcompensate for our energy use by 130%, preventing 4,764 metric tons of carbon dioxide from entering the atmosphere.

We have also taken things 1 step further and moved our entire office to the Tri-cities in Washington State. Powered by 81% Hydro, this area is located right along the Columbia River. Although it has a tainted past, due to the Manhattan project, the 3 cities, Richland, Kennewick, and Pasco are making a whole-hearted effort to become more dependent on the river for electricity. We are proud to be part of the change!

On top of all the green energy Hostyoo is using, we are also advocates of telecommuting. Many people don't realize that telecommuting is the ONLY truly green choice! This helps Hostyoo use less energy and resources, and our telecommuting program helps preserve the environment by reducing commuter traffic. Keeping cars off the road reduces the amount of toxic gases and dust particles released into the atmosphere, as well as reducing the chemicals washed into our waterways, wells, and rivers. It's just another way that Hosyoo is dedicated to helping the environment!

Top-Notch Facilites

In order to provide the uptime, speed, and connectivity that you require, Hostyoo uses 3 state-of-the-art data centers located in Dallas, Las Vegas, and Seattle.

We chose these locations for their high-performance, carrier-neutral networks, top-notch security, and redundancy. All three data centers are monitored over CCTV, and all of our servers are located behind redundant lines of physical security.

Here's the specs on the Data Centers

Dallas
Redundant Liebert 30-ton HVAC Units
Pre-Action Dry Pipe Fire Suppression
Proximity Security Badge Access
Digital Security Video Surveillance
Capacity: more than 40,000 dedicated
6000 amps 480v Input Power
6 x 750Kva UPS Battery Units
3 x 2000Kw Diesel Generator with On-site Fuel

Seattle
Over 250 carriers and global service providers
Redundant utility power feeds, UPS systems, generators
Redundant HVAC / CRAC units for cooling
Home to the Seattle Internet Exchange (SIX)
Redundant Liebert 30-ton HVAC Units
Pre-Action Dry Pipe Fire Suppression
Proximity Security Badge Access
Digital Security Video Surveillance
Capacity: more than 10,000 dedicated
2000 amps 480v Input Power
4 x 500Kva UPS Battery Units
3 x 2-Megawatt Generators w/On-site Fuel

Las Vegas
14,000 square foot facility with 7000 square feet of conditioned datacenter space
2N parallel power systems utilizing MGE and UPS systems with diesel generators
Redundant cooling systems with hot / cold aisle layout for performance and efficiency
Multiple fiber providers in the facility; located just 200 yards from a major fiber route
Multiple provider POP's in the facility, or utilize Fiberhub's premium blended IP Transit
Secure facility with dual authentication access control, video monitoring, and security monitoring

Free Migrations!

Do you have your website hosted with another web hosting company? We realize that moving a website you have had for years can be a stressful experience. However, that should not be the reason that holds you back from getting a better web hosting solution. The Hostyoo web hosting migration experts will handle the process for you 100% free of charge.

Establishing trust in reliability and support is our number one priority. We start building your trust from day one, as you witness our amazing support staff seamlessly switch your site to Hostyoo. With our free migration service, our expert migration administrators will move your website files, databases, emails, etc. from your old web hosting account to your new Hostyoo account!

Once your order is activated, simply submit a ticket to Technical Support requesting the migration. Our migration experts will handle everything and are available Monday through Friday, 11am-8pm Pacific Time.

Money-Back Guarantee!

At Hostyoo, we believe in our products and services, and that's why they are backed by our Iron Clad Guarantee. All web hosting plans include a 30 day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund if you cancel your account within 30 days of the activation of your account. Sign up for Hostyoo and you will be purchasing the best value in web hosting. Domain names are not included in the Money Back Guarantee.